top of page

A Cranky UX Person Talking About LinkedIn

Updated: Jan 26, 2023

So, I just realized I have missed over 20 LinkedIn messages on LinkedIn Messaging because I did not notice there are two tabs in the Messaging feature, Focused and Other.


I have been using LinkedIn for years and I am on it multiple times a day. Has that Other tab always been there?


What does Other mean? Other compared to what?


Focused? What does that mean?


When your users don't understand the context or meaning behind your labeling, you have a serious Information Architecture problem.


Oh, it turns out the two tabs are just for Premium members and do not show on LinkedIn Free accounts.


I can't turn the tabs off. I can't move messages between tabs. I don't see number of unread messages unless I use a filter.


However, LinkedIn Free lets you see the number of unread Message Requests right at the top of the message list. Why is there not the same functionality between Free and Premium?


Traditionally, this would make me want to go work at LinkedIn and fix this problem, but I am finally learning over many, many repeated mistakes, that this is a bad strategy.


Don't base where you want to work on the amount of problems you want to fix.



41 views0 comments

Recent Posts

See All

The term UX/UI

A red flag for people looking for a job. Although, I should be more empathetic because many people don't understand what job they are writing about. Technically, UX covers UI. UI is a niche under UX a

Super-Pumped

Super-Pumped was one of the 14 leadership principles at Uber when Travis Kalanick was the CEO. It meant ready for anything. In the wake of the 8% company layoff at Uber the other week, there has been

My Love/Hate Relationship with My Stove

We'll talk about the knobs later. #solvedunsolvedproblems So I recently bought a new stove. It's been about 6 months now. It was my first time purchasing a stove. I only had a couple of requirements:

Comments

Rated 0 out of 5 stars.
No ratings yet

Add a rating
bottom of page